FAQs
Looking for answers about how STOREX self storage works? You’ve come to the right place. This self storage FAQ covers everything from booking your unit, to insurance options, to how to access your storage with our cutting-edge mobile app.
Wondering how to rent a storage unit? Want to know what documents you need for self storage? Our FAQ is here to help.
Can I book space to use today?
How do I access my storage with no key?
What if I have connection issues when trying to access my storage unit?
What is included in the price?
Can I cancel with no notice?
Is there a team I can talk to?
Are you protected from damp and flooding?
Can I use my own insurance instead of StoreProtect?
Do you have snack machines / refreshments on site?
Do you need to pre-book the EV charging facilities?
Can my existing insurance be used and decrease the price?
Can I pay online or with a credit card?
Do you have facilities for small businesses?
What are the accepted payment methods?
How do I delete my account?